Case Studies

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How Chipotle Rebuilt Trust After a Food Safety Crisis and Came Back Stronger

Chipotle's stock fell 50% after a series of food safety outbreaks in 2015-2016. Here's how they came back...

How Buc-ee’s Turned a Gas Station Into a Road Trip Destination

Buc-ee's isn't a gas station. It's a destination that happens to have gas pumps. Here's how a Texas...

How Sonic Turned a 1950s Drive-In Into a $1B Franchise Empire Without Changing the Vibe

Sonic looks like a nostalgia play. It is actually one of the most efficient beverage businesses in fast...

How Nubank Built Latin America’s Largest Bank Without a Single Branch

Nubank started in Brazil when banks were charging 400% APR and the average account opening took 45 days....

How In-N-Out Burger Stayed Private and Built a Cult Worth More Than Most Public Chains

In-N-Out has never gone public, never franchised cheap, and never expanded faster than its culture could handle. The...

How QuikTrip Became America’s Favorite Convenience Store by Treating Employees Like Assets

QuikTrip consistently ranks as one of America's best places to work — and also one of its best-run...

How Dollar Shave Club Dethroned Gillette With a $4,500 Video

How Spanx Bootstrapped to $1B With Zero Advertising

How Airbnb Survived Near-Death by Selling Cereal

How Warby Parker Disrupted a $140B Industry With a $95 Pair of Glasses

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